FAQ

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Can I use my own domain name? How to accept credit card payments with Global Payments From Desjardins ? How to put your products online on le Panier Bleu?
Visual Editor
How to add a video to my carousel How to use the Visual Editor to customize your homepage How to customize my online store footer How to add a banner at the top of my online store
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Get started
How to update my logo on my shop (and choose one for each language) How to choose the online store fonts Refer a new merchant, offer him $ 50 and receive $ 50 How to add / remove a currency on your online store
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Inventory synchronization
All you need to know about PoS Square synchronization at your online store
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Shipping
How to connect my own Canada Post account with Machool How to set up delivery options for some of your products How to open and synchronize my Send by Machool account with my online store How to set up multiple pickup addresses
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Payment
How to accept credit card payments with Global Payments From Desjardins ? How to set up my Moneris account? How to place a Test order on my online store ? How to accept orders at $0 ?
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Accounting
What are the transaction fees of payment providers: Global Payments, Square, Stripe, Paypal, Paysafe, Moneris Where can I find my Panierdachat invoice history and download them? What should I do if a canadian province changes its tax rates? Do I have to create tax rules?
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Troubleshooting
How to make sure that all your products are included in your XML product feed How long is the content of my cart saved? The main reasons why a transaction can be refused on my online store How to change the link of an image to make it linkable
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Plans
How to activate the Pause plan on your online store? What are the differences between each plan? Can I switch plans? How do I change my billing address or credit card number?
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Catalog
How to display different product images by my shop languages What is the "Cumulate values into variants" button for? How to use the customization tool for your images on the merchant interface How to add and upload your product catalog to Google Shopping?
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Settings
How to change the sender's email address How to add a new user to your online store administration How do I change the DNS of my domain name on Google Domains? How do I change the DNS of my domain name on Rebel?
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Pages
How do I add a Google Maps on a page of my store? How to integrate Google Customer Reviews into your online store? How to add a form or embed / iframe code on my online store? Where is the About us page? How to modify or delete it?
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Management
How to import orders with ShipStation? How to activate the Pause plan on your online store? Online store and Vacations - How to stop your online activity How to find my archived orders
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Marketing
Ho to create Facebook Ads How to sync your catalog with Pinterest How to add Cyberimpact to your online store (where is the API key?) How to configure and activate internal search tracking on your online store with Google Analytics
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