FAQ

Frequent keywords:
FacebookSquareSEOPaypal
Popular
Can I use my own domain name? How to accept credit card payments with Global Payments From Desjardins ? How to put your products online on le Panier Bleu?
Get started
How to update my logo on my shop (and choose one for each language) How to choose the online store fonts Refer a new merchant, offer him $ 50 and receive $ 50 How to add / remove a currency on your online store
View all posts (9)
Inventory synchronization
All you need to know about PoS Square synchronization at your online store
View all posts (1)
Shipping
How to connect my own Canada Post account with Machool How to set up delivery options for some of your products How to open and synchronize my Send by Machool account with my online store How to set up multiple pickup addresses
View all posts (14)
Payment
How to accept credit card payments with Global Payments From Desjardins ? How to set up my Moneris account? How to place a Test order on my online store ? How to accept orders at $0 ?
View all posts (15)
Accounting
What are the transaction fees of payment providers: Global Payments, Square, Stripe, Paypal Where can I find my Panierdachat invoice history and download them? What should I do if a canadian province changes its tax rates? Do I have to create tax rules?
View all posts (6)
Troubleshooting
How to validate your email address How to make sure that all your products are included in your XML product feed How long is the content of my cart saved? The main reasons why a transaction can be refused on my online store
View all posts (9)
Visual Editor
How to add a video to my carousel How to use the Visual Editor to customize your homepage How to customize my online store footer How to add a banner at the top of my online store
View all posts (9)
Plans
Email forwarding How to activate the Pause plan on your online store? What are the differences between each plan? Can I switch plans?
View all posts (6)
Catalog
How to display different product images by my shop languages What is the "Cumulate values into variants" button for? How to use the customization tool for your images on the merchant interface How to add and upload your product catalog to Google Shopping?
View all posts (17)
Settings
1and1 : How to Change the DNS of a Domain Name Law 25 How to change the sender's email address How to add a new user to your online store administration
View all posts (20)
Pages
How do I add a Google Maps on a page of my store? How to integrate Google Customer Reviews into your online store? How to add a form or embed / iframe code on my online store? Where is the About us page? How to modify or delete it?
View all posts (8)
Management
How do I see how much a promotional code earned me? (and its details of use) How to import orders with ShipStation? How to activate the Pause plan on your online store? Online store and Vacations - How to stop your online activity
View all posts (12)
Marketing
How to set up automations How to create Facebook Ads How to sync your catalog with Pinterest How to add Cyberimpact to your online store (where is the API key?)
View all posts (25)