Frequently asked question about
setting up your online store
How to activate the Pause plan on your online store?
Your online shop is ephemeral, seasonal or specialized in events and you want to make it available only at certain times of the year? Or you want to take the time to think about it?
How does the Pause plan work?
Recommandations before activating the Pause plan
How do I activate the Pause plan?
You can stay on the Pause plan for as long as you like.
When you activate the Pause plan when a billing cycle has already started for a plan (Bronze, Silver, Gold or Platinum), you will only be billed for the period during which you were connected to that plan, not for the entire month.
Invoicing is done on a pro rata basis according to the number of days. If you activate a package (Bronze, Silver, Gold or Platinum) on the 1st of the month and on the 15th of the month you activate the Standby package, you will be charged 15 days in proportion to the amount of your package and 15 days in proportion to the amount of your Standby package.