Frequently asked question about
setting up your online store
Do I receive an email after a sale?
Yes. The customer and the merchant both receive a confirmation message. You can even customize the e-mail received by the customer in the Email & Communications section under the Settings tab.
The e-mail is sent automatically after the completion of the purchase. It contains the following information:
– The order number;
– The date of the order;
– The shipping coordinates;
– The billing coordinates (first name, last name, address, country, postal code, phone number, fax number, etc.);
– The names of the purchased products;
– The shipping/handling fees;
– The subtotal, taxes (GST/QST if applicable), the total cost of the order;
– The payment type (Paypal).
– Your personal message (if available);